In any given year, companies experience an unexpected event that disrupts the flow of normal business. Business disruptions from changes in customer expectations, increased governmental and regulatory scrutiny, cyber-attacks, natural disaster, pandemics, and other unimaginable threats can all happen so fast that companies must be able to anticipate and move in new directions if they are going to survive.
In other words, business resilience is now more important than ever. Whether your company is currently struggling in response to the COVID-19 crisis, looking at ways to reduce supply chain risks, updating business continuity plan, or getting ready to launch a new IT system, leaders in any industry will leave this program better equipped to identify, mitigate and respond to operational changes.
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